This Privacy Policy explains how Titan Plumb collects, uses, and protects your personal information when you visit our website, book plumbing service appointments, purchase maintenance memberships, or participate in our technical consultations. By accessing our site or using our professional services, you agree to the practices described in this policy.

Information We Collect

We may collect information you provide directly, such as your name, email address, phone number, and messages submitted through contact or plumbing service request forms. If you purchase a membership or schedule infrastructure consultations, we may also collect billing details, site inspection schedules, and property preferences.

How We Use Your Information

Your information is used to manage service memberships, confirm specialist bookings, process payments, respond to inquiries, improve plumbing services, and maintain the security of our website and field operations. We may also send updates about maintenance schedules, new diagnostic equipment, or service events. We do not sell your personal data.

Cookies and Analytics

Our website may use cookies and similar technologies to ensure proper functionality, analyze website traffic, and enhance user experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of the service booking system.

Sharing of Information

We may share your information with trusted service providers who assist with payment processing, service booking systems, email communications, or website hosting. These providers are required to safeguard your data and use it only for providing services on our behalf.

Data Retention

We retain personal information only as long as necessary to provide plumbing services, comply with legal obligations, resolve disputes, and enforce service agreements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. If you receive promotional emails regarding upcoming maintenance programs, you may opt out at any time using the unsubscribe link.

Contact Us

If you have any questions about this Privacy Policy or how your service data is handled, please contact our support team.